:root{color-scheme:light;--ivory:#f5f0e6;--ivory-2:#f1eadc;--porcelain:#fefcf8;--sand:#efe7d7;--sand-2:#e9dfcc;--line:#e4dac7;--line-soft:#ece4d5;--line-strong:#d8cbb2;--gold:#b0884e;--gold-deep:#97742f;--gold-soft:#c3a366;--gold-tint:#eee2c6;--gold-wash:#f4ecd9;--ink:#28231c;--ink-2:#574e3f;--ink-3:#847963;--ink-4:#b0a48b;--ok:#547e5e;--ok-tint:#e6eee4;--ok-line:#cfe0cb;--amber:#a9833b;--amber-tint:#f4e8ce;--danger:#a75740;--danger-tint:#f1e0d9;--wa:#3f9a63;--sh-1:0 1px 2px rgba(58,47,26,.05),0 1px 1px rgba(58,47,26,.04);--sh-2:0 2px 10px rgba(74,60,30,.06),0 1px 3px rgba(74,60,30,.05);--sh-pop:0 12px 34px rgba(60,48,24,.14),0 3px 10px rgba(60,48,24,.08);--r-s:8px;--r-m:11px;--r-l:16px;--serif:"Cormorant Garamond",Georgia,"Times New Roman",serif;--sans:"Jost","Segoe UI",system-ui,-apple-system,sans-serif;--sidebar-w:266px;--topbar-h:74px}*{box-sizing:border-box}body,html{height:100%}body{margin:0;background:var(--ivory);color:var(--ink);font-family:var(--sans);font-weight:400;font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}h1,h2,h3,h4{margin:0;font-weight:500}button{font-family:inherit;cursor:pointer}a,button{color:inherit}a{text-decoration:none}::selection{background:var(--gold-tint)}:focus-visible{outline:2px solid var(--gold);outline-offset:2px;border-radius:4px}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-thumb{background:var(--sand-2);border-radius:20px;border:3px solid transparent;background-clip:content-box}::-webkit-scrollbar-thumb:hover{background:var(--line-strong);background-clip:content-box}.eyebrow{font-family:var(--sans);font-weight:500;font-size:10.5px;letter-spacing:.22em;text-transform:uppercase;color:var(--ink-3)}.num,.serif{font-family:var(--serif)}.num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:.01em}.muted{color:var(--ink-2)}.faint{color:var(--ink-3)}.tnum{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.row{display:flex;align-items:center}.hairline{height:1px;background:var(--line);border:0;margin:0}.icon{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}.icon-sm{width:15px;height:15px}.icon-lg{width:22px;height:22px}.app{display:grid;grid-template-columns:var(--sidebar-w) 1fr;min-height:100vh}.sidebar{position:-webkit-sticky;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;background:linear-gradient(180deg,#f3ecde,#f5efe4 46%,#f2eadb);border-right:1px solid var(--line)}.brand{padding:26px 26px 22px;display:flex;align-items:center;gap:13px}.brand-mark{width:38px;height:44px;flex:none}.brand-txt{display:flex;flex-direction:column;gap:3px;line-height:1}.brand-name{font-family:var(--serif);font-weight:500;font-size:19px;letter-spacing:.14em;color:var(--ink)}.brand-sub{font-family:var(--sans);font-weight:500;font-size:8.5px;letter-spacing:.34em;color:var(--gold-deep)}.nav{display:flex;flex-direction:column;gap:2px;padding:8px 16px;margin-top:4px}.nav-label{padding:14px 12px 8px}.nav-item{position:relative;display:flex;align-items:center;gap:13px;width:100%;padding:11px 14px;border:0;background:transparent;border-radius:var(--r-m);font-size:14px;font-weight:400;color:var(--ink-2);letter-spacing:.01em;text-align:left;transition:background .18s ease,color .18s ease}.nav-item .icon{color:var(--ink-3);transition:color .18s ease}.nav-item:hover{background:rgba(176,136,78,.08);color:var(--ink)}.nav-item:hover .icon{color:var(--gold-deep)}.nav-item.is-active{background:var(--porcelain);color:var(--ink);font-weight:500;box-shadow:var(--sh-1)}.nav-item.is-active .icon{color:var(--gold-deep)}.nav-item.is-active:before{content:"";position:absolute;left:-16px;top:9px;bottom:9px;width:3px;border-radius:0 3px 3px 0;background:linear-gradient(180deg,var(--gold-soft),var(--gold))}.nav-spacer{flex:1 1}.sidebar-foot{padding:22px 28px 26px;border-top:1px solid var(--line-soft)}.foot-eyebrow{font-family:var(--serif);font-style:italic;font-size:15px;line-height:1.45;color:var(--ink-2);letter-spacing:.02em}.foot-rule{width:26px;height:1px;background:var(--gold);margin:12px 0;opacity:.6}.foot-brand{font-family:var(--sans);font-weight:400;font-size:8.5px;letter-spacing:.28em;color:var(--ink-3);line-height:1.8}.powered-by{margin-top:12px;font-family:var(--sans);font-weight:500;font-size:10.5px;letter-spacing:.12em;color:var(--gold-soft)}.login-foot+.powered-by{margin-top:8px;text-align:center}.main{display:flex;flex-direction:column;min-width:0}.topbar{position:-webkit-sticky;position:sticky;top:0;z-index:20;height:var(--topbar-h);flex:none;gap:22px;padding:0 34px;background:hsla(40,43%,93%,.82);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border-bottom:1px solid var(--line-soft)}.search,.topbar{display:flex;align-items:center}.search{flex:1 1;max-width:560px;margin:0 auto;gap:11px;height:44px;padding:0 18px;background:var(--porcelain);border:1px solid var(--line);border-radius:100px;color:var(--ink-3);box-shadow:var(--sh-1);transition:border-color .18s,box-shadow .18s}.search:focus-within{border-color:var(--gold-soft);box-shadow:0 0 0 3px var(--gold-wash)}.search input{flex:1 1;border:0;background:transparent;outline:0;font-family:var(--sans);font-size:13.5px;color:var(--ink)}.search input::placeholder{color:var(--ink-3)}.top-right{display:flex;align-items:center;gap:8px}.icon-btn{width:42px;height:42px;display:grid;place-items:center;border:1px solid transparent;background:transparent;border-radius:50%;color:var(--ink-2);position:relative;transition:background .18s,color .18s}.icon-btn:hover{background:var(--sand);color:var(--ink)}.dot-badge:after{content:"";position:absolute;top:9px;right:10px;width:7px;height:7px;border-radius:50%;background:var(--gold);border:2px solid var(--ivory)}.lang{display:flex;align-items:center;gap:6px;height:34px;padding:0 4px;font-size:12px;color:var(--ink-2)}.lang b{color:var(--ink);font-weight:500}.lang .sep{color:var(--ink-4)}.topbar-div{width:1px;height:30px;background:var(--line)}.profile{display:flex;align-items:center;gap:11px;padding:6px 8px 6px 6px;border-radius:100px;transition:background .18s}.profile:hover{background:var(--sand)}.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;flex:none;font-family:var(--sans);font-weight:500;font-size:13px;letter-spacing:.04em;color:#fff;background:linear-gradient(145deg,var(--gold-soft),var(--gold));box-shadow:inset 0 1px 1px hsla(0,0%,100%,.35)}.profile-txt{display:flex;flex-direction:column;line-height:1.25}.profile-name{font-size:13.5px;font-weight:500;color:var(--ink)}.profile-role{font-size:11px;color:var(--ink-3)}.canvas{position:relative;flex:1 1;min-height:0;padding:34px 40px 46px;overflow:auto}.corner-lines{position:absolute;top:0;right:0;width:520px;height:340px;pointer-events:none;opacity:.5;z-index:0}.canvas>:not(.corner-lines):not(.side-eyebrow){position:relative;z-index:1}.page-head{margin-bottom:26px}.page-title{font-family:var(--serif);font-weight:500;font-size:44px;line-height:1.04;letter-spacing:.005em;color:var(--ink);text-wrap:balance}.page-sub{margin-top:8px;font-size:14.5px;color:var(--ink-2);max-width:60ch}.page-sub em{font-family:var(--serif);font-style:italic;font-size:16px;color:var(--gold-deep)}.side-eyebrow{position:absolute;top:34px;right:40px;text-align:right;z-index:2}.side-eyebrow .l1{font-family:var(--serif);font-size:16px;letter-spacing:.2em;color:var(--ink-2);line-height:1.5}.side-eyebrow .l2{font-family:var(--sans);font-size:8.5px;letter-spacing:.28em;color:var(--ink-3);margin-top:8px;line-height:1.9}.card{background:var(--porcelain);border:1px solid var(--line);border-radius:var(--r-l);box-shadow:var(--sh-2)}.card-pad{padding:22px 24px}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 24px;border-bottom:1px solid var(--line-soft)}.card-title{font-size:21px;letter-spacing:.01em}.card-title,.section-title{font-family:var(--serif);font-weight:600;color:var(--ink)}.section-title{font-size:22px;margin-bottom:14px}.link-more{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:500;color:var(--gold-deep);letter-spacing:.02em}.link-more:hover{color:var(--gold)}.link-more .icon{width:14px;height:14px}.kpis{display:grid;grid-template-columns:repeat(6,1fr);grid-gap:16px;gap:16px;margin-bottom:24px}.kpi{background:var(--porcelain);border:1px solid var(--line);border-radius:var(--r-m);padding:18px 18px 16px;box-shadow:var(--sh-1);transition:transform .2s ease,box-shadow .2s ease}.kpi:hover{transform:translateY(-2px);box-shadow:var(--sh-2)}.kpi-top{display:flex;align-items:center;gap:9px;color:var(--ink-3);margin-bottom:12px}.kpi-top .icon{width:16px;height:16px;color:var(--gold-deep)}.kpi-label{font-size:10.5px;letter-spacing:.11em;text-transform:uppercase;font-weight:500;color:var(--ink-3)}.kpi-val{font-family:var(--serif);font-weight:500;font-size:38px;line-height:1;color:var(--ink);font-feature-settings:proportional-nums lining-nums;font-variant-numeric:proportional-nums lining-nums;letter-spacing:.01em}.kpi-delta{display:inline-flex;align-items:center;gap:4px;margin-top:9px;font-size:11.5px;font-weight:500}.kpi-delta.up{color:var(--ok)}.kpi-delta.down{color:var(--danger)}.kpi-delta.flat{color:var(--ink-3)}.kpi-delta .icon{width:12px;height:12px;stroke-width:2}.kpi-delta span{color:var(--ink-3);font-weight:400;margin-left:2px}.grid-2{display:grid;grid-template-columns:1fr 1fr;grid-gap:20px;gap:20px}.col-main{display:flex;flex-direction:column;gap:20px}.overview-grid{display:grid;grid-template-columns:1.5fr 1fr;grid-gap:22px;gap:22px;align-items:start}.chan{display:flex;flex-direction:column;gap:0}.chan-head{display:flex;align-items:center;gap:13px;padding:20px 22px 16px}.wa-badge{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;flex:none;background:var(--ok-tint);color:var(--wa)}.wa-badge .icon{width:23px;height:23px;stroke-width:1.4}.chan-name{font-family:var(--serif);font-weight:600;font-size:20px;color:var(--ink);line-height:1.1}.chan-phone{font-size:12.5px;color:var(--ink-2);letter-spacing:.02em;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.chan-body{padding:0 22px 18px;display:flex;flex-direction:column;gap:14px}.chan-stat{justify-content:space-between;padding:12px 0;border-top:1px solid var(--line-soft)}.chan-mini,.chan-stat{display:flex;align-items:center}.chan-mini{gap:9px;color:var(--ink-2);font-size:13px}.chan-mini .icon{width:16px;height:16px;color:var(--ink-3)}.chan-foot{display:flex;align-items:center;justify-content:space-between;padding:14px 22px;border-top:1px solid var(--line-soft);background:linear-gradient(180deg,transparent,hsla(42,54%,85%,.16))}.toggle{position:relative;width:46px;height:26px;border-radius:100px;background:var(--sand-2);border:1px solid var(--line-strong);transition:background .2s,border-color .2s;flex:none}.toggle:after{content:"";position:absolute;top:2px;left:2px;width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.18);transition:transform .22s cubic-bezier(.4,.1,.2,1)}.toggle.on{background:linear-gradient(145deg,var(--gold-soft),var(--gold));border-color:var(--gold)}.toggle.on:after{transform:translateX(20px)}.toggle-wrap{display:flex;align-items:center;gap:11px}.toggle-wrap .t-label{font-size:12.5px;color:var(--ink-2)}.pill{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 10px;border-radius:100px;font-family:var(--sans);font-size:11px;font-weight:500;letter-spacing:.03em;white-space:nowrap;border:1px solid transparent}.pill .d{width:6px;height:6px;border-radius:50%;flex:none}.pill-neutral{background:var(--ivory-2);color:var(--ink-2);border-color:var(--line)}.pill-gold{background:var(--gold-tint);color:var(--gold-deep);border-color:#e6d2a6}.pill-ok{background:var(--ok-tint);color:var(--ok);border-color:var(--ok-line)}.pill-ok .d{background:var(--ok)}.pill-amber{background:var(--amber-tint);color:var(--amber);border-color:#e7d3a6}.pill-amber .d{background:var(--amber)}.pill-danger{background:var(--danger-tint);color:var(--danger);border-color:#e6c9be}.pill-danger .d{background:var(--danger)}.pill-sky{background:#e7ecef;color:#5e7079;border-color:#d6dee1}.pill-plum{background:#ede7ec;color:#7c6478;border-color:#ded2da}.list{flex-direction:column}.list,.lrow{display:flex}.lrow{align-items:center;gap:13px;padding:13px 24px;border-top:1px solid var(--line-soft);transition:background .15s}.lrow:first-child{border-top:0}.lrow:hover{background:var(--gold-wash)}.ava-sm{width:36px;height:36px;border-radius:50%;flex:none;display:grid;place-items:center;font-size:12px;font-weight:500;color:var(--gold-deep);background:var(--gold-tint);letter-spacing:.03em}.lrow-main{flex:1 1;min-width:0}.lrow-name{font-size:13.5px;font-weight:500;color:var(--ink)}.lrow-msg{font-size:12.5px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:34ch}.lrow-time{font-size:11.5px;color:var(--ink-3);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;flex:none}.wa-ico{width:20px;height:20px;color:var(--wa);flex:none}.feed{display:flex;flex-direction:column}.fitem{display:flex;gap:13px;padding:15px 24px;border-top:1px solid var(--line-soft)}.fitem:first-child{border-top:0}.fdot{width:34px;height:34px;border-radius:10px;flex:none;display:grid;place-items:center;background:var(--gold-tint);color:var(--gold-deep)}.fdot.ok{background:var(--ok-tint);color:var(--ok)}.fdot.amber{background:var(--amber-tint);color:var(--amber)}.fdot.neutral{background:var(--ivory-2);color:var(--ink-2)}.fdot .icon{width:17px;height:17px}.fitem-main{flex:1 1;min-width:0}.fitem-title{font-size:13px;font-weight:500;color:var(--ink)}.fitem-sub{font-size:12px;color:var(--ink-2);margin-top:1px}.fitem-time{font-size:11px;color:var(--ink-3);flex:none;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.chart-wrap{padding:20px 24px 12px}.chart{width:100%;height:190px;display:block}.chart text{font-family:var(--sans);font-size:11px;fill:var(--ink-3)}.chart .bar{fill:url(#goldbar)}.chart .bar.peak{fill:var(--gold)}.chart .grid{stroke:var(--line-soft);stroke-width:1}.chart .xlab{font-size:11px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:40px;padding:0 18px;border-radius:var(--r-s);font-family:var(--sans);font-size:13px;font-weight:500;letter-spacing:.02em;border:1px solid var(--line);background:var(--porcelain);color:var(--ink);transition:all .16s}.btn:hover{border-color:var(--line-strong);background:var(--sand);box-shadow:var(--sh-1)}.btn .icon{width:16px;height:16px}.btn-gold{border-color:var(--gold-deep);color:#fff;box-shadow:0 2px 8px rgba(150,113,45,.24)}.btn-gold,.btn-gold:hover{background:linear-gradient(145deg,var(--gold-soft),var(--gold))}.btn-gold:hover{filter:brightness(1.04);box-shadow:0 4px 14px rgba(150,113,45,.3)}.btn-ghost{background:transparent;border-color:var(--line)}.btn-sm{height:32px;padding:0 12px;font-size:12px;border-radius:7px}.btn-icon{width:38px;padding:0;flex:none}.screen{display:none}.screen.is-active{display:block;animation:fade .32s ease both}.screen.detail.is-active,.screen.inbox.is-active{display:flex}@keyframes fade{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.screen.inbox{flex:none;flex-direction:column;height:calc(100vh - var(--topbar-h));overflow:hidden;padding:0}.inbox-head{padding:26px 34px 16px;flex:none}.chan-tabs{display:flex;gap:10px;margin-top:16px}.chan-tab{display:inline-flex;align-items:center;gap:9px;height:40px;padding:0 18px;border-radius:100px;border:1px solid var(--line);background:var(--porcelain);font-size:13px;font-weight:500;color:var(--ink-2);transition:all .16s}.chan-tab .icon{width:17px;height:17px;color:var(--wa)}.chan-tab:hover{border-color:var(--gold-soft)}.chan-tab.is-active{background:linear-gradient(145deg,var(--gold-soft),var(--gold));border-color:var(--gold-deep);color:#fff}.chan-tab.is-active .icon{color:#fff}.inbox-body{flex:1 1;min-height:0;display:grid;grid-template-columns:312px minmax(0,1fr) 296px;grid-gap:0;gap:0;border-top:1px solid var(--line);transition:grid-template-columns .28s ease}.inbox-body.ctx-collapsed{grid-template-columns:312px minmax(0,1fr)}.inbox-body.ctx-collapsed .col-context{display:none}.panel-toggle.is-off{color:var(--gold-deep);background:var(--gold-wash)}.col-list{border-right:1px solid var(--line);background:var(--porcelain)}.col-list,.col-thread{display:flex;flex-direction:column;min-height:0}.col-thread{background:linear-gradient(180deg,#fbf7ef,#f7f1e6)}.col-context{display:flex;flex-direction:column;min-height:0;border-left:1px solid var(--line);background:var(--porcelain);overflow:auto}.list-search{padding:16px 16px 10px}.mini-search{display:flex;align-items:center;gap:9px;height:38px;padding:0 13px;background:var(--ivory);border:1px solid var(--line);border-radius:9px;color:var(--ink-3)}.mini-search input{border:0;background:transparent;outline:0;flex:1 1;font-family:var(--sans);font-size:12.5px;color:var(--ink)}.list-filters{gap:7px;flex-wrap:wrap;padding:2px 16px 12px}.list-filters,.rep-filter{display:flex;border-bottom:1px solid var(--line-soft)}.rep-filter{align-items:center;gap:8px;padding:0 16px 12px}.rep-filter-lb{font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);flex:none}.rep-filter .select{flex:1 1;min-width:0;height:32px;font-size:12.5px}.chip{height:27px;padding:0 11px;border-radius:100px;border:1px solid var(--line);background:transparent;font-size:11.5px;font-weight:400;color:var(--ink-2);display:inline-flex;align-items:center;gap:6px;transition:all .15s}.chip:hover{background:var(--sand)}.chip.is-active{background:var(--ink);border-color:var(--ink);color:var(--ivory);font-weight:500}.chip .cnt{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--gold-deep);font-weight:500}.chip.is-active .cnt{color:var(--gold-soft)}.convos{flex:1 1;overflow:auto;min-height:0}.convo{display:flex;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line-soft);cursor:pointer;position:relative;transition:background .15s}.convo.is-active,.convo:hover{background:var(--gold-wash)}.convo.is-active:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:linear-gradient(180deg,var(--gold-soft),var(--gold))}.convo .ava-sm{width:42px;height:42px;position:relative}.convo-ch{position:absolute;right:-2px;bottom:-2px;width:17px;height:17px;border-radius:50%;background:#fff;display:grid;place-items:center;box-shadow:0 0 0 2px var(--porcelain)}.convo-ch .icon{width:12px;height:12px;color:var(--wa)}.convo-main{flex:1 1;min-width:0}.convo-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.convo-name{font-size:13.5px;font-weight:500;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.convo-time{font-size:11px;color:var(--ink-3);flex:none;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.convo-msg{font-size:12.5px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:3px 0 7px}.convo-meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.tag-xxs{font-size:10.5px;letter-spacing:.02em;color:var(--ink-3);display:inline-flex;align-items:center;gap:4px}.unread{position:absolute;right:16px;top:44px;width:8px;height:8px;border-radius:50%;background:var(--gold)}.owner-chip{display:inline-flex;align-items:center;gap:5px;font-size:10.5px;color:var(--ink-2);background:var(--ivory-2);border:1px solid var(--line);padding:2px 7px;border-radius:100px}.owner-chip .oa{width:14px;height:14px;border-radius:50%;background:var(--gold-tint);color:var(--gold-deep);display:grid;place-items:center;font-size:8px;font-weight:600}.owner-chip.owner-chip-none{color:var(--ink-3);background:transparent;border-style:dashed}.thread-head{flex:none;display:flex;align-items:center;gap:14px;row-gap:8px;flex-wrap:wrap;padding:15px 22px;border-bottom:1px solid var(--line);background:var(--porcelain)}.thread-head .ava-sm{width:44px;height:44px;flex:none}.th-id{flex:1 1 200px;min-width:0}.th-name{font-family:var(--serif);font-weight:600;font-size:19px;color:var(--ink);display:flex;align-items:center;gap:8px;min-width:0}.th-name,.th-sub{overflow-wrap:anywhere}.th-sub{font-size:12px;color:var(--ink-2);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.th-rep{font-size:11.5px;color:var(--gold-deep);margin-top:1px;overflow-wrap:anywhere}.th-rep.th-rep-none{color:var(--ink-3)}.th-actions{margin-left:auto}.th-actions,.th-ai{display:flex;align-items:center;gap:8px;flex:none}.th-ai{padding:5px 8px 5px 11px;border-radius:100px;background:var(--ok-tint);border:1px solid var(--ok-line);color:var(--ok);font-size:12px;font-weight:500}.th-ai.off{background:var(--gold-wash);border-color:#e9ddbf;color:var(--gold-deep)}.th-ai .icon{width:15px;height:15px;flex:none}.th-ai .th-ai-tx{white-space:nowrap}.th-ai-tg{width:38px;height:22px;cursor:pointer}.th-ai-tg:after{width:16px;height:16px}.th-ai-tg.on:after{transform:translateX(16px)}@media (max-width:767px){.th-ai .th-ai-tx{display:none}.th-ai{padding:5px 8px}}.chan-select{display:inline-flex;align-items:center;gap:8px;height:36px;padding:0 12px;border:1px solid var(--line);border-radius:100px;background:var(--porcelain);font-size:12.5px;color:var(--ink);font-weight:500}.chan-select .icon{width:15px;height:15px;color:var(--wa)}.thread-body{flex:1 1;overflow:auto;min-height:0;padding:24px 26px;display:flex;flex-direction:column;gap:14px}.day-sep{align-self:center;font-size:11px;color:var(--ink-3);background:var(--ivory-2);border:1px solid var(--line-soft);padding:3px 12px;border-radius:100px;letter-spacing:.05em;margin:2px 0}.msg{max-width:74%;display:flex;flex-direction:column;gap:3px}.msg.in{align-self:flex-start}.msg.out{align-self:flex-end;align-items:flex-end}.bubble{padding:11px 15px;border-radius:16px;font-size:13.5px;line-height:1.5;box-shadow:var(--sh-1);overflow-wrap:anywhere;word-break:break-word;min-width:0}.msg.in .bubble{background:var(--porcelain);border:1px solid var(--line);color:var(--ink);border-top-left-radius:5px}.msg.out .bubble{background:linear-gradient(160deg,#f1e6ce,#ecdbbb);border:1px solid #e0cb9c;color:#463a22;border-top-right-radius:5px}.msg.ai .bubble{background:linear-gradient(160deg,#fcf7ec,#f7efde);border:1px solid #ece0c6;color:#4a4234;border-top-right-radius:5px}.msg-meta{display:flex;gap:7px;font-size:11px;color:var(--ink-3);padding:0 4px}.ai-tag,.msg-meta{align-items:center}.ai-tag{display:inline-flex;gap:4px;font-size:9.5px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--gold-deep)}.ai-tag .icon{width:11px;height:11px}.tick{color:var(--ink-3);display:inline-flex}.tick .icon{width:15px;height:15px;stroke-width:2}.tick.tick-read{color:#34b7f1}.tick.tick-failed{color:var(--danger)}.tick.tick-pending{color:var(--ink-3);opacity:.7}.media-ph{display:inline-flex;align-items:center;gap:8px;padding:10px 14px;border-radius:14px;background:var(--porcelain);border:1px dashed var(--line);color:var(--ink-3);font-size:12.5px}.media-ph-spin{width:13px;height:13px;border-radius:50%;border:2px solid var(--line);border-top-color:var(--gold-deep);animation:spin .8s linear infinite;flex:none}.doc-chip{display:flex;align-items:center;gap:11px;padding:11px 13px;border-radius:14px;background:var(--porcelain);border:1px solid var(--line);min-width:210px}.doc-ico{width:38px;height:44px;border-radius:6px;background:var(--danger-tint);color:var(--danger);display:grid;place-items:center;font-size:8px;font-weight:600;letter-spacing:.05em;flex:none}.doc-meta .dn{font-size:12.5px;font-weight:500;color:var(--ink)}.doc-meta .ds{font-size:11px;color:var(--ink-3);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.media-tile{width:200px;height:120px;border-radius:14px;border:1px solid var(--line);overflow:hidden;position:relative;background:linear-gradient(135deg,#efe6d4,#e7dac0)}.media-tile .brandwater{position:absolute;inset:0;display:grid;place-items:center;opacity:.5}.voice-chip{display:flex;align-items:center;gap:12px;padding:10px 15px;border-radius:14px;min-width:230px;background:var(--porcelain);border:1px solid var(--line)}.play{width:34px;height:34px;border-radius:50%;background:var(--gold-tint);color:var(--gold-deep);display:grid;place-items:center;flex:none}.play .icon{width:15px;height:15px;fill:currentColor;stroke:none}.wave{flex:1 1;height:22px}.loc-chip{display:flex;align-items:center;gap:11px;padding:10px 13px;border-radius:14px;background:var(--porcelain);border:1px solid var(--line);min-width:220px}.loc-map{width:44px;height:44px;border-radius:8px;background:var(--ok-tint);color:var(--ok);display:grid;place-items:center;flex:none}.handoff{align-self:stretch;display:flex;align-items:center;gap:13px;padding:13px 16px;border-radius:12px;background:linear-gradient(120deg,var(--gold-wash),#f6efdd);border:1px solid #e6d3a9;margin:4px 0}.handoff .hf-ic{width:34px;height:34px;border-radius:9px;background:#fff;color:var(--gold-deep);display:grid;place-items:center;flex:none;box-shadow:var(--sh-1)}.handoff .hf-main{flex:1 1;min-width:0}.handoff .hf-t{font-size:13px;font-weight:600;color:var(--gold-deep)}.handoff .hf-s{font-size:12px;color:var(--ink-2)}.composer{flex:none;padding:14px 22px 18px;border-top:1px solid var(--line);background:var(--porcelain)}.composer-row{gap:11px}.composer-input,.composer-row{display:flex;align-items:center}.composer-input{flex:1 1;gap:10px;height:46px;padding:0 8px 0 16px;background:var(--ivory);border:1px solid var(--line);border-radius:100px;transition:border-color .16s,box-shadow .16s}.composer-input:focus-within{border-color:var(--gold-soft);box-shadow:0 0 0 3px var(--gold-wash)}.composer-input input{flex:1 1;border:0;background:transparent;outline:0;font-family:var(--sans);font-size:13.5px;color:var(--ink)}.composer-input input::placeholder{color:var(--ink-3)}.send-btn{width:46px;height:46px;border-radius:50%;flex:none;border:0;background:linear-gradient(145deg,var(--gold-soft),var(--gold));color:#fff;display:grid;place-items:center;box-shadow:0 3px 10px rgba(150,113,45,.28);transition:filter .16s,transform .16s}.send-btn:hover{filter:brightness(1.05);transform:scale(1.04)}.send-btn .icon{width:19px;height:19px}.attach-row{display:flex;gap:6px;margin-top:11px}.attach-btn{display:inline-flex;align-items:center;gap:7px;height:32px;padding:0 12px;border-radius:100px;border:1px solid var(--line-soft);background:transparent;font-size:11.5px;color:var(--ink-2);transition:all .15s}.attach-btn:hover{background:var(--sand);color:var(--ink)}.attach-btn .icon{width:15px;height:15px;color:var(--gold-deep)}.ctx-sec{padding:20px 22px;border-bottom:1px solid var(--line-soft)}.ctx-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}.ctx-name{font-family:var(--serif);font-weight:600;font-size:18px;color:var(--ink)}.ctx-title{font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--ink-3);font-weight:500}.kv{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 0;border-top:1px solid var(--line-soft)}.kv:first-of-type{border-top:0}.kv .k{display:flex;align-items:center;gap:9px;font-size:12.5px;color:var(--ink-2)}.kv .k .icon{width:15px;height:15px;color:var(--ink-3)}.kv .v{font-size:12.5px;color:var(--ink);font-weight:500;text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.tags{display:flex;flex-wrap:wrap;gap:7px;margin-top:6px}.tag{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 11px;border-radius:100px;background:var(--gold-wash);border:1px solid #e9ddbf;font-size:11.5px;color:var(--gold-deep)}.tag .x{font-size:13px}.tag-add{border-style:dashed;background:transparent;color:var(--ink-2);border-color:var(--line-strong)}.note-box{margin-top:8px;padding:12px 14px;background:var(--ivory);border:1px solid var(--line-soft);border-radius:10px;font-size:12.5px;color:var(--ink-2);line-height:1.55}.ai-status-card{margin:0;padding:20px 22px}.ai-banner{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 14px;border-radius:11px;background:var(--ok-tint);border:1px solid var(--ok-line)}.ai-banner.off{background:var(--gold-wash);border-color:#e9ddbf}.ai-banner .abt{display:flex;align-items:center;gap:9px;font-size:13px;font-weight:500;color:var(--ok)}.ai-banner.off .abt{color:var(--gold-deep)}.ai-hint{font-size:11.5px;color:var(--ink-2);line-height:1.55;margin-top:11px;display:flex;gap:9px}.ai-hint .icon{width:16px;height:16px;color:var(--ink-3);flex:none;margin-top:1px}.actx{display:flex;flex-direction:column;gap:9px;margin-top:14px}.mini-act{display:flex;align-items:center;gap:8px;padding:8px 0;font-size:12px;color:var(--ink-2)}.mini-act .icon{width:15px;height:15px;color:var(--wa)}.screen.detail{flex-direction:column;padding:26px 40px 46px;overflow:auto;position:relative}.back-link{display:inline-flex;align-items:center;gap:8px;font-size:13px;color:var(--ink-2);margin-bottom:18px}.back-link:hover{color:var(--gold-deep)}.back-link .icon{width:16px;height:16px}.detail-hero{display:flex;align-items:flex-start;gap:22px;margin-bottom:8px}.hero-ava{width:88px;height:88px;border-radius:50%;flex:none;display:grid;place-items:center;font-family:var(--serif);font-size:30px;font-weight:500;color:var(--gold-deep);background:radial-gradient(circle at 34% 30%,#f6ecd6,#e7d6b2);box-shadow:inset 0 2px 3px hsla(0,0%,100%,.5),var(--sh-1)}.hero-id{flex:1 1;min-width:0;padding-top:4px}.hero-name{display:flex;align-items:center;gap:14px}.hero-name h1{font-family:var(--serif);font-weight:500;font-size:40px;line-height:1;color:var(--ink)}.hero-tagline{font-family:var(--serif);font-style:italic;font-size:17px;color:var(--ink-2);margin-top:9px}.hero-contacts{display:flex;flex-wrap:wrap;gap:10px 26px;margin-top:16px}.hc{display:flex;align-items:center;gap:9px;font-size:13px;color:var(--ink-2);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.hc .icon{width:16px;height:16px;color:var(--gold-deep)}.hero-side{flex:none;text-align:right;display:flex;flex-direction:column;align-items:flex-end;gap:14px}.hero-actions{display:flex;gap:9px}.mno{font-size:12px;color:var(--ink-3);text-align:right;line-height:1.7}.mno b{font-family:var(--serif);font-size:16px;color:var(--ink);font-weight:600;letter-spacing:.02em}.tabs{display:flex;gap:2px;margin:26px 0 22px;border-bottom:1px solid var(--line)}.tab{position:relative;padding:12px 20px;font-size:13.5px;font-weight:400;color:var(--ink-2);background:transparent;border:0;letter-spacing:.01em;transition:color .16s}.tab.is-active,.tab:hover{color:var(--ink)}.tab.is-active{font-weight:500}.tab.is-active:after{content:"";position:absolute;left:16px;right:16px;bottom:-1px;height:2px;background:linear-gradient(90deg,var(--gold-soft),var(--gold))}.detail-grid{display:grid;grid-template-columns:1.62fr 1fr;grid-gap:22px;gap:22px;align-items:start}.stage{padding:24px}.stage-title{font-family:var(--serif);font-weight:600;font-size:20px;margin-bottom:26px;color:var(--ink)}.stepper{display:flex;align-items:flex-start;justify-content:space-between;position:relative}.stepper:before{content:"";right:14px;background:var(--line)}.stepper .fillbar,.stepper:before{position:absolute;left:14px;top:14px;height:2px}.stepper .fillbar{background:linear-gradient(90deg,var(--gold-soft),var(--gold));z-index:1}.step{position:relative;z-index:2;display:flex;flex-direction:column;align-items:center;gap:9px;flex:1 1;text-align:center}.step .node{width:29px;height:29px;border-radius:50%;background:var(--porcelain);border:2px solid var(--line-strong);display:grid;place-items:center;color:var(--ink-3)}.step .node .icon{width:14px;height:14px;stroke-width:2.4}.step.done .node{background:linear-gradient(145deg,var(--gold-soft),var(--gold));border-color:var(--gold-deep);color:#fff}.step.current .node{background:var(--porcelain);border-color:var(--gold);box-shadow:0 0 0 4px var(--gold-wash)}.step.current .node .dotc{width:11px;height:11px;border-radius:50%;background:var(--gold)}.step .s-name{font-size:11.5px;font-weight:500;color:var(--ink)}.step .s-date{font-size:10.5px;color:var(--ink-3);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.step.pending .s-name{color:var(--ink-3);font-weight:400}.next-step{display:flex;gap:13px;align-items:flex-start;padding:16px 18px;border-radius:12px;background:var(--gold-wash);border:1px solid #e9ddbf;margin-top:8px}.next-step .ns-ic{width:36px;height:36px;border-radius:10px;background:#fff;color:var(--gold-deep);display:grid;place-items:center;flex:none;box-shadow:var(--sh-1)}.next-step .ns-main{flex:1 1}.next-step .ns-t{font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--gold-deep);font-weight:500}.next-step .ns-b{font-size:13px;color:var(--ink);margin-top:3px;line-height:1.5}.next-step .ns-date{font-size:11.5px;color:var(--ink-2);margin-top:7px;display:flex;align-items:center;gap:6px}.next-step .ns-date .icon{width:14px;height:14px;color:var(--gold-deep)}.quick{display:flex;flex-direction:column}.quick-item{display:flex;align-items:center;gap:14px;padding:15px 22px;text-align:left;background:transparent;border:0;border-top:1px solid var(--line-soft);width:100%;transition:background .15s}.quick-item:first-child{border-top:0}.quick-item:hover{background:var(--gold-wash)}.quick-ic{width:40px;height:40px;border-radius:11px;background:var(--gold-tint);color:var(--gold-deep);display:grid;place-items:center;flex:none}.quick-tx .qt{font-size:13.5px;font-weight:500;color:var(--ink)}.quick-tx .qs{font-size:12px;color:var(--ink-2)}.mini-thread{padding:6px 22px 18px;display:flex;flex-direction:column;gap:12px}.mt-msg{max-width:88%;padding:10px 13px;border-radius:13px;font-size:12.5px;line-height:1.5;overflow-wrap:anywhere;word-break:break-word}.mt-msg.in{align-self:flex-start;background:var(--ivory);border:1px solid var(--line-soft)}.mt-msg.out{align-self:flex-end;background:linear-gradient(160deg,#f3e9d4,#efe1c4);border:1px solid #e6d3a9;color:#4a3f27}.mt-time{font-size:10px;color:var(--ink-3);margin-top:4px;display:block}.timeline{padding:6px 24px 20px;display:flex;flex-direction:column}.tl{display:flex;gap:14px;padding:12px 0}.tl-rail{display:flex;flex-direction:column;align-items:center;flex:none}.tl-node{width:11px;height:11px;border-radius:50%;background:var(--gold);margin-top:4px;box-shadow:0 0 0 3px var(--gold-wash)}.tl-line{width:1.5px;flex:1 1;background:var(--line);margin-top:5px}.tl-main{flex:1 1;padding-bottom:4px}.tl-t{font-size:13px;color:var(--ink);font-weight:500}.tl-s{font-size:12px;color:var(--ink-2)}.tl-time{font-size:11px;color:var(--ink-3);margin-top:2px}.stage-note{margin-top:20px;padding:15px 18px;background:var(--ivory);border:1px solid var(--line-soft);border-radius:11px;display:flex;justify-content:space-between;gap:16px}.stage-note .sn-b{font-size:12.5px;color:var(--ink-2);line-height:1.55;max-width:56ch}.stage-note .sn-m{font-size:11px;color:var(--ink-3);text-align:right;flex:none;line-height:1.7}.app[data-role=admin] .nav-sales,.app[data-role=sales] .nav-admin{display:none}.role-switch{display:inline-flex;align-items:center;gap:2px;padding:3px;background:var(--sand);border:1px solid var(--line);border-radius:100px}.role-seg{height:30px;padding:0 13px;border:0;background:transparent;border-radius:100px;font-family:var(--sans);font-size:11.5px;font-weight:500;color:var(--ink-2);letter-spacing:.03em;transition:all .16s}.role-seg.is-active{background:var(--porcelain);color:var(--ink);box-shadow:var(--sh-1)}.table-wrap{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}.table{width:100%;border-collapse:collapse;font-size:13px}.table thead th{text-align:left;font-family:var(--sans);font-weight:500;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);padding:14px 20px;border-bottom:1px solid var(--line)}.table tbody td{padding:15px 20px;border-bottom:1px solid var(--line-soft);color:var(--ink-2);vertical-align:middle}.table tbody tr:last-child td{border-bottom:0}.table tbody tr{transition:background .15s}.table tbody tr:hover{background:var(--gold-wash)}.table td.num,.table th.num{text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.u-cell{display:flex;align-items:center;gap:12px}.u-cell .un{font-size:13.5px;font-weight:500;color:var(--ink)}.u-cell .ue{font-size:11.5px;color:var(--ink-3)}.mini-tiles{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:16px;gap:16px;margin-bottom:24px}.mtile{background:var(--porcelain);border:1px solid var(--line);border-radius:var(--r-m);padding:16px 20px;box-shadow:var(--sh-1)}.mtile .mv{font-family:var(--serif);font-weight:500;font-size:30px;color:var(--ink);line-height:1}.mtile .ml{font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-3);margin-top:8px;font-weight:500}.agenda{display:flex;flex-direction:column;padding-bottom:8px}.ag-day{display:flex;align-items:center;gap:14px;padding:18px 24px 8px}.ag-day .d-label{font-family:var(--serif);font-weight:600;font-size:18px;color:var(--ink)}.ag-day .d-count{font-size:11px;color:var(--ink-3);letter-spacing:.04em}.ag-day .d-line{flex:1 1;height:1px;background:var(--line-soft)}.ag-row{display:grid;grid-template-columns:74px 1fr auto 74px;align-items:center;grid-gap:18px;gap:18px;padding:13px 24px;border-top:1px solid var(--line-soft);transition:background .15s}.ag-row:hover{background:var(--gold-wash)}.ag-time{font-family:var(--serif);font-size:20px;color:var(--gold-deep);font-feature-settings:"pnum";font-variant-numeric:proportional-nums;line-height:1.05}.ag-time small{display:block;font-family:var(--sans);font-size:9.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);margin-top:2px}.ag-cust{display:flex;align-items:center;gap:12px;min-width:0}.ag-cust .nm{font-size:13.5px;font-weight:500;color:var(--ink)}.ag-cust .nt{font-size:12.5px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:42ch}.ag-meta{gap:9px;flex-wrap:wrap}.ag-actions,.ag-meta{display:flex;align-items:center;justify-content:flex-end}.ag-actions{gap:4px}.check-btn{width:32px;height:32px;border-radius:50%;border:1px solid var(--line);background:transparent;color:var(--ink-3);display:grid;place-items:center;transition:all .16s}.check-btn:hover{border-color:var(--ok);color:var(--ok);background:var(--ok-tint)}.aistat{display:grid;grid-template-columns:repeat(2,1fr);grid-gap:0;gap:0;padding:0 22px 8px}.aistat .s{padding:14px 6px;border-top:1px solid var(--line-soft)}.aistat .s .sv{font-family:var(--serif);font-weight:500;font-size:26px;color:var(--ink);line-height:1}.aistat .s .sl{font-size:11px;color:var(--ink-3);margin-top:5px;letter-spacing:.02em}.conn-body{padding:4px 24px 8px;display:flex;flex-direction:column}.qr-box{display:flex;gap:20px;align-items:center;padding:18px;margin:12px 24px 18px;background:var(--gold-wash);border:1px solid #e9ddbf;border-radius:14px}.qr-frame{width:132px;height:132px;border-radius:12px;background:#fff;border:1px solid var(--line);display:grid;place-items:center;box-shadow:var(--sh-1);flex:none}.qr-frame svg{width:104px;height:104px}.qr-note .qt{font-family:var(--serif);font-weight:600;font-size:17px;color:var(--ink);margin-bottom:6px}.qr-note .qs{font-size:12.5px;color:var(--ink-2);line-height:1.6;max-width:34ch}.qr-note .qexp{font-size:11px;color:var(--gold-deep);margin-top:10px;display:inline-flex;align-items:center;gap:6px}.set-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 0;border-top:1px solid var(--line-soft)}.set-row:first-child{border-top:0}.set-k{display:flex;align-items:center;gap:11px;font-size:13.5px;color:var(--ink)}.set-k .icon{color:var(--gold-deep)}.set-k .s{display:block;font-size:11.5px;color:var(--ink-2);margin-top:2px;font-weight:400}.seg{display:inline-flex;padding:3px;background:var(--sand);border:1px solid var(--line);border-radius:9px}.seg button{height:28px;padding:0 14px;border:0;background:transparent;border-radius:6px;font-family:var(--sans);font-size:12px;color:var(--ink-2);font-weight:500;transition:all .15s}.seg button.is-active{background:var(--porcelain);color:var(--ink);box-shadow:var(--sh-1)}.donut-wrap{display:flex;align-items:center;gap:22px;padding:14px 6px 8px}.donut{width:132px;height:132px;flex:none}.donut .ctr-v{font-family:var(--serif);font-weight:600;font-size:26px;fill:var(--ink)}.donut .ctr-l{font-family:var(--sans);font-size:9px;letter-spacing:.1em;text-transform:uppercase;fill:var(--ink-3)}.legend{display:flex;flex-direction:column;gap:11px;flex:1 1}.leg-row{display:flex;align-items:center;gap:10px;font-size:12.5px;color:var(--ink-2)}.leg-row .sw{width:10px;height:10px;border-radius:3px;flex:none}.leg-row .lv{margin-left:auto;font-weight:500;color:var(--ink);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.hbars{display:flex;flex-direction:column;gap:15px;padding:16px 6px 8px}.hbar{display:grid;grid-template-columns:118px 1fr 34px;align-items:center;grid-gap:13px;gap:13px}.hbar .hn{font-size:12.5px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.hbar .track{height:9px;background:var(--sand);border-radius:100px;overflow:hidden}.hbar .fill{height:100%;background:linear-gradient(90deg,var(--gold-soft),var(--gold));border-radius:100px}.hbar .hv{font-size:12.5px;color:var(--ink);font-weight:500;text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.area-chart{width:100%;height:170px;display:block}.area-chart text{font-family:var(--sans);font-size:10.5px;fill:var(--ink-3)}.split-stat{display:flex;align-items:stretch;gap:0;padding:8px 4px}.split-stat .ss{flex:1 1;padding:14px 18px;text-align:center}.split-stat .ss+.ss{border-left:1px solid var(--line-soft)}.split-stat .sv{font-family:var(--serif);font-weight:500;font-size:34px;color:var(--ink);line-height:1}.split-stat .sl{font-size:11px;color:var(--ink-3);margin-top:7px;letter-spacing:.03em}.reports-3{display:grid;grid-template-columns:1.25fr 1fr 1fr;grid-gap:20px;gap:20px;margin-bottom:20px}.own-banner{display:flex;align-items:center;gap:12px;padding:12px 16px;background:var(--ivory-2);border:1px solid var(--line);border-radius:12px;align-self:stretch;margin-bottom:4px}.own-banner .ob-ic{width:34px;height:34px;border-radius:9px;background:var(--sand);color:var(--ink-2);display:grid;place-items:center;flex:none}.own-banner .ob-t{font-size:13px;font-weight:500;color:var(--ink)}.own-banner .ob-s{font-size:12px;color:var(--ink-2)}.take-cta{flex:none;padding:16px 22px;border-top:1px solid var(--line);background:var(--porcelain);display:flex;align-items:center;justify-content:space-between;gap:16px}.take-cta .tc-t{font-size:13px;color:var(--ink-2)}.take-cta .tc-t b{color:var(--ink);font-weight:500}.locked-composer{flex:none;padding:18px 22px;border-top:1px solid var(--line);background:var(--porcelain);display:flex;align-items:center;justify-content:center;gap:10px;color:var(--ink-2);font-size:12.5px}.locked-composer .icon{color:var(--ink-3)}.pill-take{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 11px;border-radius:100px;font-size:11px;font-weight:500;background:var(--gold-tint);color:var(--gold-deep);border:1px solid #e6d2a6}.nav-toggle,.role-switch--side,.th-back{display:none}.scrim{position:fixed;inset:0;background:rgba(40,35,28,.42);z-index:55}@media (max-width:1240px){.kpis{grid-template-columns:repeat(3,1fr)}.overview-grid{grid-template-columns:1fr}}@media (max-width:1100px){.reports-3{grid-template-columns:1fr}.inbox-body{grid-template-columns:300px minmax(0,1fr)}.inbox-body .col-context,.panel-toggle{display:none}}@media (max-width:1024px){.app{grid-template-columns:1fr}.nav-toggle{display:grid}.sidebar{position:fixed;left:0;top:0;width:284px;height:100dvh;overflow-y:auto;transform:translateX(-102%);z-index:60;transition:transform .3s ease;box-shadow:var(--sh-pop)}.app.nav-open .sidebar{transform:none}.topbar .role-switch{display:none}.role-switch--side{display:inline-flex}.detail-grid{grid-template-columns:1fr}.page-title{font-size:38px}.lang{display:none}}@media (max-width:767px){.canvas{padding:20px 16px 40px}.page-title{font-size:30px}.page-sub{font-size:13.5px}.corner-lines,.side-eyebrow{display:none}.kpis,.mini-tiles{grid-template-columns:repeat(2,1fr)!important;gap:12px}.detail-grid,.grid-2,.overview-grid,.reports-3{grid-template-columns:1fr!important}.topbar{padding:0 14px;gap:12px}.profile-txt,.profile>.icon{display:none}.search{max-width:none}.kpi-val{font-size:32px}.card-title,.section-title{font-size:19px}.screen.inbox{height:calc(100dvh - var(--topbar-h))}.inbox-head{padding:18px 16px 12px}.inbox-body{grid-template-columns:minmax(0,1fr);position:relative}.col-list,.col-thread{min-width:0}.col-thread{overflow-x:hidden}.col-list{border-right:0}.col-thread,.inbox-body.show-thread .col-list{display:none}.inbox-body.show-thread .col-thread{display:flex}.screen.inbox:has(.inbox-body.show-thread) .inbox-head{display:none}.th-back{display:grid}.thread-head{padding:12px;gap:10px;row-gap:6px;flex-wrap:wrap}.thread-head .ava-sm{width:38px;height:38px}.th-name{font-size:17px;min-width:0;overflow-wrap:anywhere}.th-name .wa-ico{display:none}.th-sub{overflow-wrap:anywhere}.thread-head .chan-select,.thread-head .pill-take,.thread-head .th-actions .icon-btn{display:none}.thread-head .th-actions .btn{padding:0 12px;font-size:12px}.thread-body{padding:16px 14px}.msg{max-width:90%}.composer{padding:12px 14px 14px}.composer .attach-row{overflow-x:auto;flex-wrap:nowrap;padding-bottom:2px}.attach-btn{flex:0 0 auto}.take-cta{flex-direction:column;align-items:stretch;gap:10px}.take-cta .btn{width:100%;justify-content:center}.inbox-body .col-context{display:none}.inbox-body.ctx-open .col-context{display:flex;position:fixed;left:0;right:0;bottom:0;max-height:86dvh;border-left:0;border-top:1px solid var(--line);border-radius:20px 20px 0 0;z-index:58;box-shadow:var(--sh-pop);overflow:auto}.ag-row{grid-template-columns:1fr auto;grid-template-areas:"time actions" "cust cust" "meta meta";gap:8px 12px;padding:14px 16px}.ag-time{grid-area:time;display:flex;align-items:baseline;gap:8px;font-size:16px}.ag-time small{display:inline;margin-top:0}.ag-cust{grid-area:cust}.ag-meta{grid-area:meta;justify-content:flex-start}.ag-actions{grid-area:actions}.detail-hero{gap:16px}.hero-ava{width:66px;height:66px;font-size:24px}.hero-name h1{font-size:30px}.hero-side{display:none}.tabs{white-space:nowrap}.stepper,.tabs{overflow-x:auto}.stepper{gap:22px;padding-bottom:6px}.stepper .fillbar,.stepper:before{display:none}.step{min-width:78px;flex:0 0 auto}.stage-note{flex-direction:column;gap:10px}.stage-note .sn-m{text-align:left}.qr-box{flex-direction:column;text-align:center;align-items:center}.qr-note .qs{max-width:none}:is(#screen-users,#screen-customers) .table thead{display:none}:is(#screen-users,#screen-customers) .table,:is(#screen-users,#screen-customers) .table tbody,:is(#screen-users,#screen-customers) .table td,:is(#screen-users,#screen-customers) .table tr{display:block;width:100%}:is(#screen-users,#screen-customers) .table tr{border:1px solid var(--line);border-radius:13px;margin-bottom:12px;background:var(--porcelain);box-shadow:var(--sh-1);overflow:hidden}:is(#screen-users,#screen-customers) .table tbody tr:hover{background:var(--porcelain)}:is(#screen-users,#screen-customers) .table td{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:11px 16px;border-bottom:1px solid var(--line-soft);text-align:right}:is(#screen-users,#screen-customers) .table td:last-child{border-bottom:0;justify-content:flex-end}:is(#screen-users,#screen-customers) .table td:before{content:attr(data-label);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);font-weight:500;text-align:left}:is(#screen-users,#screen-customers) .table td:first-child{padding:14px 16px;background:var(--gold-wash)}:is(#screen-users,#screen-customers) .table td:first-child:before{display:none}.icon-btn{min-width:42px;min-height:42px}.check-btn{width:38px;height:38px}.chip{height:30px}.btn-sm{height:34px}}@media (prefers-reduced-motion:reduce){*{animation-duration:.001ms!important;transition-duration:.001ms!important}}@supports (padding:max(0px)){@media (max-width:767px){.composer{padding-bottom:max(14px,env(safe-area-inset-bottom))}.locked-composer,.take-cta{padding-bottom:max(16px,env(safe-area-inset-bottom))}.inbox-body.ctx-open .col-context{padding-bottom:max(8px,env(safe-area-inset-bottom))}}}.lang button{border:0;background:transparent;font-family:var(--sans);font-size:12px;color:var(--ink-3);cursor:pointer;padding:2px 3px;border-radius:4px}.lang button.is-active{color:var(--ink);font-weight:500}.lang button:hover{color:var(--gold-deep)}.menu-pop{position:absolute;right:0;top:54px;min-width:236px;background:var(--porcelain);border:1px solid var(--line);border-radius:var(--r-m);box-shadow:var(--sh-pop);z-index:70;overflow:hidden;padding:6px}.menu-head{padding:12px;border-bottom:1px solid var(--line-soft);margin-bottom:6px}.menu-head .mn{font-family:var(--serif);font-weight:600;font-size:16px;color:var(--ink)}.menu-head .me{font-size:11.5px;color:var(--ink-3);margin-top:2px}.menu-item{display:flex;align-items:center;gap:11px;width:100%;padding:10px 12px;border:0;background:transparent;border-radius:var(--r-s);font-family:var(--sans);font-size:13px;color:var(--ink-2);text-align:left;transition:background .15s,color .15s}.menu-item:hover{background:var(--gold-wash);color:var(--ink)}.menu-item .icon{width:16px;height:16px;color:var(--gold-deep)}.menu-sep{height:1px;background:var(--line-soft);margin:6px 0}.notif-pop{position:absolute;right:0;top:54px;width:344px;max-height:70vh;overflow:auto;border:1px solid var(--line);border-radius:var(--r-m);box-shadow:var(--sh-pop);z-index:70}.notif-head,.notif-pop{background:var(--porcelain)}.notif-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line-soft);position:-webkit-sticky;position:sticky;top:0;z-index:1}.notif-item{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line-soft);background:transparent;padding:12px 16px;cursor:pointer;transition:background .15s}.notif-item:last-child{border-bottom:0}.notif-item.is-unread,.notif-item:hover{background:var(--gold-wash)}.notif-item .nt{font-size:12.5px;font-weight:500;color:var(--ink)}.notif-item .nb{font-size:12px;color:var(--ink-2);margin-top:2px}.notif-item .nb,.notif-item .nt{white-space:normal;overflow-wrap:anywhere}.notif-item .nd{font-size:10.5px;color:var(--ink-3);margin-top:4px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}@media (max-width:767px){.notif-pop{position:fixed;top:calc(var(--topbar-h) + 6px);left:8px;right:8px;width:auto;max-height:calc(100dvh - var(--topbar-h) - 16px)}}.empty-pad{padding:30px 18px;text-align:center;color:var(--ink-3);font-size:13px}.field{display:flex;flex-direction:column;gap:7px;margin-bottom:16px}.field>label{font-size:12.5px;font-weight:500;color:var(--ink-2);letter-spacing:.01em}.input,.select,textarea.input{width:100%;min-height:44px;padding:11px 14px;border:1px solid var(--line);border-radius:var(--r-s);background:var(--porcelain);color:var(--ink);font-family:var(--sans);font-size:14px;outline:none;transition:border-color .16s,box-shadow .16s}.input:focus,.select:focus,textarea.input:focus{border-color:var(--gold-soft);box-shadow:0 0 0 3px var(--gold-wash)}.input::placeholder{color:var(--ink-3)}.hint{font-size:12px;color:var(--ink-3)}.btn-block{width:100%}.field-row{display:flex;gap:14px}.field-row>.field{flex:1 1}.notice{padding:11px 14px;border-radius:var(--r-s);font-size:13px;border:1px solid var(--line);margin-bottom:14px}.notice-error{color:var(--danger);background:var(--danger-tint);border-color:#e6c9be}.notice-ok{color:var(--ok);background:var(--ok-tint);border-color:var(--ok-line)}.splash{min-height:100dvh;display:grid;place-items:center;background:var(--ivory)}.spinner{width:26px;height:26px;border:2px solid var(--line);border-top-color:var(--gold);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.empty{border:1px dashed var(--line-strong);border-radius:var(--r-l);padding:52px 24px;text-align:center;color:var(--ink-2);background:var(--porcelain)}.empty .empty-ic{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;margin:0 auto 14px;background:var(--gold-tint);color:var(--gold-deep)}.empty .empty-ic .icon{width:24px;height:24px}.empty .empty-title{font-family:var(--serif);font-weight:600;font-size:22px;color:var(--ink);margin-bottom:6px}.empty .empty-sub{font-size:13px;color:var(--ink-2);max-width:44ch;margin:0 auto}.login-wrap{min-height:100dvh;display:grid;place-items:center;padding:24px;background:radial-gradient(900px 500px at 15% 0,hsla(42,48%,61%,.12),transparent 55%),radial-gradient(1000px 620px at 100% 100%,rgba(176,136,78,.08),transparent 55%),var(--ivory)}.login-card{width:100%;max-width:424px;background:var(--porcelain);border:1px solid var(--line);border-radius:var(--r-l);box-shadow:var(--sh-pop);padding:46px 42px 34px}.brand-lg{display:flex;flex-direction:column;align-items:center;text-align:center}.brand-lg .brand-mark{width:54px;height:62px;margin-bottom:12px}.brand-lg-name{font-family:var(--serif);font-weight:500;font-size:30px;letter-spacing:.22em;color:var(--ink);line-height:1.04}.brand-lg-name--2{font-size:21px;letter-spacing:.3em;margin-top:-1px}.brand-lg-sub{font-family:var(--sans);font-weight:500;font-size:9.5px;letter-spacing:.34em;color:var(--gold-deep);margin-top:9px}.login-subtitle{text-align:center;color:var(--ink-2);font-size:11.5px;letter-spacing:.16em;text-transform:uppercase;margin:20px 0 30px}.login-foot{text-align:center;color:var(--ink-3);font-size:11px;letter-spacing:.08em;margin-top:22px;line-height:1.7}.login-lang{display:flex;justify-content:center;margin-top:18px}.modal-overlay{position:fixed;inset:0;background:rgba(40,35,28,.42);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:grid;place-items:center;padding:24px;z-index:80}.modal{width:100%;max-width:480px;background:var(--porcelain);border:1px solid var(--line);border-radius:var(--r-l);box-shadow:var(--sh-pop);overflow:hidden;max-height:90dvh;display:flex;flex-direction:column}.modal-head{padding:20px 24px;border-bottom:1px solid var(--line-soft);flex:none}.modal-title{font-family:var(--serif);font-size:22px;font-weight:600;margin:0;color:var(--ink)}.modal-body{padding:22px 24px;overflow:auto}.modal-foot{padding:16px 24px;border-top:1px solid var(--line-soft);display:flex;justify-content:flex-end;gap:10px;background:var(--sand);flex:none}.tag .x{border:0;background:transparent;color:var(--ink-3);font-size:14px;line-height:1;cursor:pointer;padding:0 0 0 3px}.tag .x:hover{color:var(--danger)}select.select{-moz-appearance:none;appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23847963' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'><path d='m6 9 6 6 6-6'/></svg>");background-repeat:no-repeat;background-position:right 12px center;padding-right:34px}.empty-thread{flex:1 1;display:grid;place-items:center;color:var(--ink-3);font-size:13.5px;padding:24px}.th-ctx-mobile{display:none}@media (max-width:767px){.thread-head .th-actions .th-ctx-mobile{display:grid}}.brand-official{display:flex;align-items:center}.brand-official img{height:auto;display:block;max-width:100%}.brand-official--sidebar{justify-content:flex-start}.brand-official--sidebar img{width:156px}.brand-official--lg{justify-content:center;margin-bottom:2px}.brand-official--lg img{width:232px}@media (max-width:1024px){.brand-official--sidebar img{width:150px}}.page-title.inbox-title{font-size:36px}.crm-filterbar{display:flex;gap:12px;flex-wrap:wrap;padding:16px 20px;border-bottom:1px solid var(--line-soft)}.crm-filterbar .crm-fsearch{flex:1 1;min-width:220px;height:42px}.crm-filterbar .crm-fsel{max-width:200px}.crm-filterbar .crm-fsel--sm{max-width:180px}@media (max-width:767px){.app,body,html{overflow-x:clip}.app{max-width:100vw}.main{min-width:0;max-width:100%}.canvas{overflow-x:hidden}.card,.col-main,.detail-grid>*,.grid-2>*,.overview-grid>*,.reports-3>*{min-width:0}:root{--topbar-h:60px}.topbar{padding:0 12px;gap:10px}.search{height:40px}.search,.search input{min-width:0}.top-right{gap:4px}.topbar-div{display:none}.avatar{width:36px;height:36px;font-size:12px}.page-title{font-size:26px}.page-title.inbox-title{font-size:24px}.page-sub{font-size:13px}.card-title,.section-title{font-size:17px}.card-head{padding:14px 16px}.card-pad{padding:16px}.kpi{padding:14px 14px 12px}.kpi-val{font-size:26px}.mtile{padding:14px 16px}.mtile .mv{font-size:24px}.col-main{gap:14px}.chan-tabs{margin-top:12px;overflow-x:auto;flex-wrap:nowrap;padding-bottom:2px}.chan-tab{flex:0 0 auto}.crm-filterbar{flex-direction:column;align-items:stretch;padding:14px 16px;gap:10px}.crm-filterbar .crm-fsearch{min-width:0;width:100%}.crm-filterbar .crm-fsel,.crm-filterbar .crm-fsel--sm{max-width:none;width:100%}.detail-hero{flex-wrap:wrap}.hero-id{width:100%}.hero-name{min-width:0;flex-wrap:wrap;gap:10px}.hero-name h1{font-size:26px;min-width:0;overflow-wrap:anywhere}.hero-contacts{gap:8px 16px}.stage{padding:18px 16px;min-width:0}.stage-title{font-size:17px;margin-bottom:18px}.field-row{flex-wrap:wrap}.composer-input,.composer-input input{min-width:0}.doc-chip,.loc-chip,.voice-chip{min-width:0;max-width:100%}.bubble,.media-tile{max-width:100%}}@media (max-width:400px){.page-title{font-size:24px}.kpis,.mini-tiles{gap:10px}}